![Troubleshooting a RTMP URL error RTMP URL Error](https://www.incendium.dk/wp-content/uploads/2018/11/dji-go-app-rtmp-error.png)
If you get an RTMP URL error when trying to connect to the incidentshare site you need to check the following:
1. Check to see if you have mispelled the rtmp link.
2. If you continues to receive the Error please check if you have allow the DJI GO 4 app to access the internet:
![DJI GO 4 app - how to enter the menu How to enter the settings menu](https://www.incendium.dk/wp-content/uploads/2018/11/IMG_0492.jpg)
![DJI GO 4 app - enable cellular data how to enable cellular data upload](https://www.incendium.dk/wp-content/uploads/2018/11/IMG_0491.jpg)
3. If none of the above solutions helps - please try to un-install the DJI GO 4 app and re-install the app again.